Clear information about how we collect, use and safeguard your details when you use our parts request services.
PartsOnline.com.au is committed to helping you find quality used auto parts online while ensuring the protection of your privacy. We have developed robust and secure part locating services so that you can connect with wreckers and parts suppliers with confidence.
We are one of the few used auto parts locators that allows you to remain largely anonymous when you place your request.
To submit a used auto parts request to our network of wreckers, auto dismantlers, junk yards and other used auto parts vendors, you are required to provide us with:
(1) your email address, and some other personal information, including (2) your name and (3) the city, state and post code where the part will be shipped if it is purchased from one of our vendors.
You are not required to provide us with a phone number and you are not required to provide us with a street address.
The information we require is used to provide our subscribers with enough detail so they can reply to you after you place a part request. We do not provide your email address to any of our salvage yards for marketing lists, and each subscriber has agreed to keep information they receive through our service confidential under our Subscriber Agreement.
If you believe that your privacy has not been maintained as a result of your use of our web site, please contact our support team immediately.
Contact PartsOnline support about a privacy concernInformation we may collect and store on our servers includes:
(1) your email address;
(2) your name;
(3) information about the automobile for which a part request is placed, including the year, make and model of the automobile;
(4) the city, state and post code where the part will be shipped if it is purchased from one of our vendors;
(5) information about the part(s) being requested; and
(6) your phone number if you decide to provide it.
Information that you provide us is transmitted via Secure Socket Layers (SSL) using up to 256-bit encryption, depending upon your browser. We employ current best practices to help ensure the information you provide us is kept private.
We do not store credit card information or any other highly sensitive payment information on our servers.
PartsOnline.com.au uses cookies in various ways to track your movement through our site and to make your experience with our service as easy as possible.
There may be other cookies placed on your browser that are not related specifically to your search for automobile parts. These may be placed by third-party advertisers that help support our site. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which can send them information including your IP address, your ISP, the browser you used to visit our site, and, in some cases, whether you have Flash installed.
This is generally used for geotargeting purposes (for example, showing local ads based on your location) or showing certain ads based on specific sites visited.
Advertisers on our site may use DART cookies for ad serving through Google's DoubleClick ad service, which places a cookie on your computer when you are browsing the web and visit a site using DoubleClick advertising. This cookie is used to serve ads specific to your interests.
DART does not track personal information about you, such as your name, email address, physical address, telephone number, social security number, bank account numbers or credit card numbers.
You can opt out of this type of ad serving on all sites using this sort of advertising by visiting Google’s advertising settings.
PartsOnline.com.au reserves the right to collect and store information and statistics about visitors to our web site. We primarily use this information to improve our service and may periodically send surveys to past users to gather feedback about their experience with our site.
PartsOnline.com.au does reserve the right to transmit some of the collected data to other entities outside our network of subscribers. However, under no circumstances will the data transmitted to any other entity contain your email address, your phone number (if provided) or your name.
PartsOnline.com.au will provide any data in its possession to any person, entity or authority as required by law.
In addition, PartsOnline.com.au may, at its sole discretion, provide any data in its possession to any third party to facilitate the resolution of any dispute that may arise as a result of any transaction consummated using our service.
At PartsOnline.com.au we strive to help you find the part you need at the price you want. We also value your use of our service and recognise that without you there would not be a business to run.