Privacy Policy

PartsOnline.com.au is committed to helping you find quality used auto parts online while ensuring the protection of your privacy. We have developed robust and secure part locating services so that you can connect with wreckers and parts suppliers with confidence.

We are one of the few used auto parts locators that allows you to remain largely anonymous when you place your request.

What we ask you to provide

To submit a used auto parts request to our network of wreckers, auto dismantlers, and other used parts vendors, you are required to provide:

(1) your email address, (2) your name, and (3) the city, state and post code where the part will be shipped if purchased.

You are not required to provide a phone number or a street address.

This information is used only so that our subscribers can reply to your request. We do not provide your email address to any salvage yard for marketing lists, and each subscriber has agreed to keep your information confidential under our Subscriber Agreement.

Information we may collect

Information we may collect and store includes:

(1) your email address;
(2) your name;
(3) vehicle details (year, make, model);
(4) city, state and post code for shipping;
(5) details about the part(s) requested; and
(6) your phone number, if you choose to provide it.

How we store your information

Information you provide is transmitted via SSL using up to 256-bit encryption. We employ current best practices to keep your data private.

We do not store credit card or other sensitive payment information on our servers.

Cookies

PartsOnline.com.au uses cookies to track your movement through our site and to make your experience as easy as possible.

Third-party advertisers that help support our site may also place cookies on your browser. These may collect your IP address, ISP, browser type, and in some cases whether you have Flash installed — generally for geotargeting or interest-based advertising.

Advertisers may use DART cookies via Google's DoubleClick service. DART does not track personal information such as your name, email, or financial details. You can opt out via Google's advertising settings.

How we use your information

We primarily use collected information to improve our service and may periodically send surveys to past users to gather feedback.

We reserve the right to transmit some collected data to other entities outside our subscriber network. However, under no circumstances will that data include your email address, phone number, or name.

Exceptions

PartsOnline.com.au will provide any data in its possession to any person, entity or authority as required by law, or at its discretion to facilitate resolution of any dispute arising from a transaction using our service.

Our mission

At PartsOnline.com.au we strive to help you find the part you need at the price you want. We value your use of our service and recognise that without you there would be no business to run.